Privacy, Terms, and Conditions

Last Updated: 12/22/21

Privacy Policy for Services

 

As your chaplain, I hold what’s called “double confidentiality” for any services that involve listening to information that you share or reading written communications from you.  The first aspect of this confidentiality refers to the fact that I will not share any nature of our relationship, up to and including that we are working together at all, with anyone, and all content shared in our sessions stays within sessions and will not be shared verbally or in writing with anyone else.  The limitation of this aspect of confidentiality is that as a mandatory reporter, I am obligated and feel that it is important to report and information regarding the abuse or mistreatment of minors.  I am not obligated to do so but also choose to report any information regarding elder mistreatment or abuse.

 

The second aspect of “double confidentiality” is the fact that I will not, without your expressed desire, bring up content shared in a previous session in the time that you book with me.

 

Limitations of Services

 

As an interfaith chaplain, I’m trained to listen and to help you reflect.  I do not solve your problems.  I am not acting the capacity of a midwife, a job for which I do hold licensing in ME and NH.  I am not a credentialled psychologist or psychiatrist, and these services should not be construed as therapy.  If you need immediate assistance, please check out an online therapy service like BetterHelp.  If you’re local to me, I am happy to make a recommendation to you for therapy services.  If you’re in crisis, I will provide you with hotline or local hospital information if you desire.

 

 

The following content regards my Wix website, online payments, and online profiles, should you choose to create one.  The language is standard “legalese”, so don’t hesitate to reach out if you need clarity.            

 

Privacy Policy for Website Interaction

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

If you don’t want us to process your data anymore, please contact us at abby@thehearthchaplain.com or send us mail to: 263 Haleytown Road, Fryeburg, Maine, 04037.

 

We collect such Non-personal and Personal Information for the following purposes:
 

1.    To provide and operate the Services;

2.    To provide our Users with ongoing customer assistance and technical support;

3.    To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4.    To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5.    To comply with any applicable laws and regulations.

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

This website uses cookies.

 

The following links explain how to access cookie settings in various browsers:

·       Cookie settings in Firefox

·       Cookie settings in Internet Explorer

·       Cookie settings in Google Chrome

·       Cookie settings in Safari (OS X)

·       Cookie settings in Safari (iOS)

·       Cookie settings in Android


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at abby@thehearthchaplain.com or send us mail to: 263 Haleytown Rd. Fryeburg, ME 04037.

 

 

 

General Terms and Conditions 

 

This website is owned and operated by Carmen A. Luca, DBA The Hearth Chaplain. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors chaplaincy listening sessions and online courses. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

 

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

 

Because the services offered here are time and learning content, refunds are not offered once services have been rendered or courses purchased.

 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 

The Services and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Carmen A. Luca, DBA The Hearth Chaplain. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

 

You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

 

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

 

You agree to indemnify and hold Carmen A. Luca DBA The Hearth Chaplain harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

 

To the maximum extent permitted by applicable law, in no event shall [website owner], be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. 

To the maximum extent permitted by applicable law, Carmen A. Luca DBA The Hearth Chaplain assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the State of Maine, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Portland, Maine. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

 

Regarding website accounts and profiles, all users that join this community have a public profile that is publicly visible to site visitors, and their public activity (such as their posts or comments) will be visible to other visitors of the website.   A user of the website can always opt-out and exit the community, and upon doing so, such user’s profile will not be publicly visible. In such event the user will not be able to use the community features (e.g. liking, commenting or writing posts).

 

Customer Support Contact Details

Abby Hall Luca

207-615-2566

abby@thehearthchaplain.com